Trusted by 600+ local businesses
More than loyalty. Turn customers into regulars.
A card in Apple and Google Wallet, then push notifications, email, and SMS to bring them back. No app for them, no marketing team for you.
- Done for you
- No credit card
- 5-minute setup
Find your business. We set the whole thing up for you.
No signup, no credit card. Search for your business and leave your email. We design your wallet card, set up the follow-up, and send you an invite to your ready-made dashboard.
- No account
- No credit card
- We build it for you
Five minutes to set up. Then it works while you serve.
No designers, no developers, no new hardware. Here is the whole thing, start to finish.
- 01
Print your QR
Counter card, window sticker, or a Wi-Fi card that hands out your password once they join. They scan it with the camera they already have, and there is no app for anyone to download.
Powered by Passumo
Quern CoffeeGet a free cookie.
Join our rewards. No app needed.
Tap or scanQuern CoffeeGet a free cookie.
Tap or scanPowered by Passumo - 02
Set up your join page
Choose what you ask for. A name and an email is enough to hand out a card; add a phone or a birthday only if you will use them.
- 03
Set up your shop profile
It says thank you the moment they join, then it is their page for your shop: their stamps, your review link, your Wi-Fi, and where to find you.
- 04
Stamp it at the counter
Any phone at the counter is the scanner. Scan their card and tap Add stamp, or set it to stamp on the scan alone. The stamp lands on the card in their wallet. No new hardware.
TapScan this and you are a member in ten seconds.
A real join page opens, the card lands in your wallet, and the welcome notification arrives. Exactly what your customers get.
Counter & table stickers, made and mailed to you.
Pick a sticker designed in your own colors. We make four with a tap-to-join tag inside and mail them to you, free with your plan.
Get a free cookie.
Tap or scanPowered by PassumoGet a free cookie.
Tap or scanPowered by PassumoGet a free cookie.
Tap or scanPowered by PassumoYour logo, your colors, your words. Choose the one you like when you set up.
- Quern Coffee
Get a free cookie.
Tap or scanPowered by Passumo - Quern Coffee
Get a free cookie.
Tap or scanPowered by Passumo - Quern Coffee
Get a free cookie.
Tap or scanPowered by Passumo
- Mailed to your shop, freeFour stickers with your plan, sent once your trial starts. Order more anytime.
- Tap or scan to joinA tag inside opens your card with a tap. Phones without it scan the code.
Your card, your colors.
The reward is what brings them back, so it's worth getting right. Point Passumo at your website and AI designs the card around your business. Then tune every color, icon and reward next to a live wallet preview.
Quern Coffee · Free flat white at 8 stamps
Vespero Gelato · Free double scoop at 6 stamps
Kerf Barbers · Free beard trim with your cut at 6 stamps
Dunnock Bakery · Free pastry of your choice at 8 stamps
Numbat Tea · Free regular bubble tea at 10 stamps
Quoll Bao · Free bao at 9 stamps
Reach them after they leave. Whichever way they are reachable.
Every message goes out on the channel most likely to land, starting with the one that costs you nothing.
Dunnock BakerynowOn the lock screen, next to their bank cards, through the card they already added. No app to install and no per-message fee.
For the messages that need room, branded to match your card and drafted by AI if you want. 5,000 a month, included.
The one nobody ignores, held back for the moments that earn it: a win-back, a birthday, a same-day offer. 250 segments a month, included.
Set an automation once. It runs on every customer, forever.
- Whenthey're close to a rewardThensend a notification(Close to a reward)
- Whensomeone joinsThensend a notification(Welcome)
- Whenthey stop comingThensend a notification(Win-back)
Know every customer by name
Visits, stamps, birthdays, and who's starting to drift, filled in as cards get scanned.
New, regular, VIP, at risk and lapsed. Every segment an automation targets stays up to date for you.
Visits, rewards redeemed, redemption rate. Every stamp is a customer who came back.
Run the whole thing from your phone or tablet.
The dashboard installs on your home screen, with no app store. Ask for a campaign, check what's running, and stamp a card, all from behind the counter.
Say what you want to send. It writes it for you.
One line is enough. The assistant drafts the message, picks who gets it, and waits for your yes before anything goes out.
Check the wording, choose who gets it, and send it now or later.
See what's running on its own, and switch any of it on or off.
Five tabs, one tap each. Everything you do day to day sits along the bottom of the app.
- Assistant
- Analytics
- Scanner
- Campaigns
- Support
The whole dashboard, sidebar and all.
Design your card beside its live Wallet preview, look up a customer, or plan next month's campaigns, on the bigger screen.
Everything you need to keep them coming back.
A complete toolkit, from the card itself to the reasons customers come back.
Apple & Google Wallet
Both platforms, no app for anyone to download.
QR sign-up page
Your own branded page. One scan and they're a member.
Wi-Fi card
Free Wi-Fi in return for a card. They scan, they join, and the password appears on their phone.
Staff scanner
Any phone at the counter. No new hardware.
Customer segments
New, regular, VIP, at risk and lapsed.
Reviews & social follows
Ask for a Google or Trustpilot review, and a follow, right after they join.
- Card types, printables, campaigns and caps, with what the plan includes.Every feature, in one table
Built for the trades that live on regulars.
The cheapest customer is the one who already walked in.
Most independent venues have no way to reach a customer once they leave: no number, no email, no reason to come back. Every visit is a first visit. That is the gap Passumo closes.
- 5-25×
more expensive to win a new customer than to keep one you already have
Harvard Business Review, 2014. Research by Bain & Company- 25-95%
more profit from lifting customer retention by just 5%
Frederick Reichheld, Bain & Company, via HBR- 62%
of UK hospitality customers say a loyalty programme influences where they go
KAM × Access Hospitality, 2025. Survey of 500 UK consumers
What one extra visit a month is worth.
Your assumptions, your arithmetic. Move the sliders to your own numbers and see what bringing regulars back a little more often adds up to.
At $7.50 a visit, Passumo pays for itself once it brings back 11 visits a month across your whole list.
Simple pricing that pays for itself.
Every plan starts with 7 days free. Cancel anytime before it ends.
Pro
Everything you need to bring customers back.
- Branded Apple & Google Wallet cards
- Unlimited loyalty members
- Unlimited push notifications
- Email & SMS campaigns: 5,000 emails & 250 SMS segments a month
- Customer retention automations with AI drafting
- Google & Trustpilot review links
- AI card designer & reward rules
- Branded sign-up page & ready-to-print QR materials
- Customer analytics & segments
- Staff scanner on unlimited phones
- Email support
7 days free · Cancel anytime
Questions, answered.
The ones owners ask first. Each product page answers its own, and a person answers anything else.
Before you start
Once it's running
More answers on Features, Pricing, Channels, and Automations. Something else on your mind? Email us. A human answers.
A little food for thought.
What we are learning about bringing customers back, one decision at a time.
Give customers a reason to come back.
Find your business and we set it up for you. Your first customers can join this week, and the follow-up starts the moment they do.